77q77's Privacy Policy
Protecting your personal information is our highest priority. This page explains in detail how your data is collected, used, and kept secure on the 77q77 platform.
1 Introduction & Overview
77q77 is an online gaming platform operated for players in Bangladesh. We take the privacy of our users very seriously. This privacy policy explains what information we collect when you visit our website (https://77q77.lat), create an account, or use any of our services — how that information is processed, and in what circumstances it may be shared with third parties.
This policy has been specifically designed for users residing in Bangladesh. We are committed to handling your personal information with the highest level of security and to maintaining our platform as a safe and trustworthy environment.
2 Information We Collect
When you open an account on the 77q77 platform or use our services, we may collect the following types of information:
2.1 Information You Provide Directly
- Your full name and identity document details (as per your national ID card or passport)
- Date of birth (for age verification — for users aged 21 and above only)
- Mailing address and email address
- Mobile number (for payment verification via bKash, Nagad, Rocket, Upay, etc.)
- Bank account or mobile financial service (MFS) details
- Login credentials (username and encrypted password)
2.2 Information Collected Automatically
- IP address and device identification information
- Browser type, operating system, and device model
- Browsing activity on the platform and page visit history
- Date and time of login and logout
- Gaming activity logs (bet history, win/loss records)
- Transaction history (deposit and withdrawal records)
- Cookie and session data
2.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, we may occasionally collect information from trusted third-party service providers. This information is used solely for identity verification and security purposes.
3 Purpose of Using Your Information
77q77 uses your personal information only for the following legitimate purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To provide gaming services, live casino, cricket betting, slots, and other platform features.
- Financial Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
- Age & Identity Verification: To ensure the platform is used only by those aged 21 and above.
- Customer Support: To resolve your questions and complaints promptly — via 24/7 live chat and email.
- Security & Fraud Prevention: To prevent account hacking, money laundering, and other fraudulent activities.
- Responsible Gaming: To identify unusual gaming behaviour and provide assistance to users when needed.
- Legal Compliance: To maintain records required to comply with applicable laws and regulations.
- Service Improvement: To conduct analytics that improve the user experience and platform performance.
4 Information Sharing & Disclosure
77q77 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Only the minimum necessary information is shared with selected partners for payment processing (financial institutions handling bKash, Nagad, Rocket, Upay, and bank transfers), identity verification services, and technical infrastructure support. These partners operate under strict confidentiality agreements.
4.2 Legal Requirements
If required by a court order, directive from a statutory authority, or any other legal obligation, information may be disclosed to the relevant authority.
4.3 Business Transfers
In the event of a business merger, acquisition, or restructuring, user information may be transferred to the successor entity. Users will be notified in advance in such cases.
5 Data Security Measures
77q77 applies industry-standard technical and organisational security measures to protect your personal and financial information:
- SSL Encryption: All communications on the platform are secured with 256-bit SSL/TLS encryption.
- Password Encryption: Your password is stored in encrypted form using a strong hashing algorithm.
- Firewall Protection: Servers are managed by advanced firewalls and intrusion detection systems.
- Access Controls: Only authorised personnel can access limited data on a need-to-know basis.
- Security Audits: Regular security tests and vulnerability assessments are conducted.
- Data Backups: Secure, encrypted backups of data are stored on a regular basis.
6 Cookie Policy
77q77 uses cookies and similar technologies to operate the platform smoothly and improve the user experience. Cookies are small text files stored on your device.
6.1 Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: To remember your preferences (such as language settings).
- Analytics Cookies: To monitor platform usage and improve service quality.
You can control or decline cookies from your browser settings. However, declining certain cookies may limit some features of the platform.
7 Data Retention Period
77q77 retains your personal information only for as long as necessary. In general:
- Active account data: For the entire duration the account remains active.
- Financial transaction records: For the period required by applicable legal obligations.
- After account closure: For a defined period to meet legal requirements, resolve disputes, and prevent fraud.
- Marketing communications: Until you withdraw your consent.
Once the retention period ends, we securely delete or anonymise the data.
8 Your Rights
You have the following rights regarding your personal information:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (though this may not be fulfilled where a legal obligation exists).
- Right to Object: The right to object to the processing of your information for specific reasons.
- Data Portability: The right to receive your information in a structured format.
- Right to Withdraw Consent: Where information is being processed on the basis of consent, the right to withdraw that consent at any time.
To exercise any of these rights, please contact us. We will respond to your request within a reasonable time as required by law.
9 Protection of Minors
77q77 is a platform for users aged 21 and above only. We do not knowingly collect personal information from minors. If during identity verification we determine that a person is under 21, we will immediately close their account and securely delete any information collected.
If you become aware that a minor is using our platform, please notify us immediately.
10 Third-Party Services & Links
If our platform contains links to third-party websites, those sites have their own privacy policies. 77q77 is not responsible for the privacy practices of those external sites. We recommend that you read the privacy policy of each website you visit.
Game software providers on our platform (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming) follow their own data processing policies. Some data collected during gameplay may be transmitted to their servers.
11 Policy Changes & Updates
77q77 reserves the right to change or update this privacy policy from time to time. If any significant changes are made, we will:
- Update the "Last Updated" date at the top of this page.
- Endeavour to notify registered users via their email.
- May display a notice when you access the platform.
If you continue to use our services after a change, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.
12 Contact Us
If you have any questions, concerns, or requests about this privacy policy, or if you wish to exercise any rights regarding your information, please contact us through the following:
For more information, see: Terms & Conditions, Responsible Gaming, FAQ or About Us.